Features | SutiWProcure

Features

Catalog & Order Management

Maintain a single centralized catalog for all product and service offerings
Make your listings intuitive and user-friendly
Ensure real-time wireless device catalogue management that helps reduce workload on the administrator
Offer your employees a customer experience that is simple and convenient as e-commerce shopping
Enjoy customized corporate branding that makes you feel at home

Asset Management & Inventory

Maintain updated, real-time inventory of all your wireless assets, users, and rate plans
Procure new devices and rate plans across different carriers through one portal
Use the standardized MACD – manage, add, change, and delete options to gain complete control
Simplify searching and tracking with the solution’s built-in advanced filters
Ensure complete compliance with organization rules and regulations

Approval Workflow

Flexible configuration of your approval rules and workflows according to company policies
Approve requests instantaneously from anywhere, anytime
Ensure compliance with corporate wireless regulations and policies
Automate notifications and acknowledgements for better coordination without manual effort

Billing Management

Generate carrier specific purchase orders and upload invoices efficiently
Match invoices to requisitions efficiently to prevent frauds or duplicates

Reports

Convert data into meaningful and actionable insights through an extensive array of reports
Compile complex reports with a single click
Configure automated periodic reports to any number of recipients
Breakdown invoices and POs for easy comprehension
Use the report library or develop custom reports

Integrated Helpdesk

Resolve service requests quickly and efficiently using the integrated helpdesk
Employees can handle various types of service requests using the automated self-service portal
Ensure satisfactory resolution, convenience, and ease of use for employees and service reps
Create extensive knowledge base to provide quick answers to common issues
Web-based 24/7 access for immediate conflict resolution

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